LEISURE MANUFACTURING RETAIL EXCELLENCE

CREATE A HOT TUB EXPERIENCE

We’re Committed to Your Retail Success!

We understand that our LMI dealers are the heart of our Brands. When our dealer partners have the products, tools and support they need to be successful, everyone wins. This is where our LMI Retail Excellence comes in. Our team of experienced experts provides you with the industry, business, sales, marketing, and service expertise to ensure your business is prepared for optimal growth and success.

  • Operational Excellence to assist with planning, purchasing, plus customer and technical service and support

  • Advertising & Marketing to generate awareness and drive customers to you

  • Product Innovation that creates a complete offering lineup to suit every homeowner need and price point

  • Showroom Excellence with the training and knowledge to sell, and retail display assets to enhance your dealer showroom

About Us

For over 35 years we’ve been designing and manufacturing high quality, feature-rich hot tubs. They are brought to life by our veteran team of designers who have studied and leveraged industry intelligence, and more importantly implemented elements of feedback collected from hot tub users. Therefore, we deliver the people’s choice; a hot tub experience laced with comfort, water performance (hydrotherapy), and reliability, designed to fit both our users lifestyle and budget.

Our Strategy

The foundation of our business is built on six key pillars:

  • Dedicated and skilled employees

  • Efficient and accessible customer care

  • Strategic market knowledge

  • Strong emphasis on quality and values

  • Commitment to innovation

Combined, these allow us to provide true partnerships with or networks, impactful branding, consistent quality and enhanced customer support while we pursuit new technologies to improve the experience for our company, dealers and end user customers.

Ready to Learn More About LMI Retail Excellence, Let’s Talk.

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Dealer Requirements:

  • A brick-and-mortar retail showroom in an open LMI Brand territory is required.

  • Dealer must be willing to display LMI Brand point-of-purchase materials in retail showroom.

  • Dealer agrees with LMI internet policies and LMI products must maintain a prominent position on dealer’s website.

  • Dealer must commit to attend sales, technical service and management training.

At LMI we know that YOUR customer’s experience is just as important as YOUR experience with us. This has encouraged our team to create new and innovative ways yo get your customers interacting with you and the brand. One of these tools, is our online 3D and Augmented Reality Hot Tub Builder. We privately developed this tool for our four core brands that is available to you and your customers to provide an interactive and engaging way to shop for their new hot tub.

Follow the link here to experience the BestLife Builder for yourself!

Supporting Your Customers, with Our Tools.

Love our products and want to become a Dealer Partner?